After personally dealing with some commercial tenants who were extremely difficult and not paying on time etc, I decided to hand them over to Kirsten. Within a few days of Kirsten taking over, she had met with the relevant tenants, had payment plans in place and money was in our account within a few days. She is extremely professional, hardworking and determined to get the absolute best outcome for the Landlords and the tenants. She is also very fair in her dealings with everyone.
Kirsten and the team at MLV have a great knowledge and understanding of the marketplace. They are always offering great advice which really helps when you as a landlord, do not have the knowledge or the experience within the real estate industry. Kirsten communicates with us on a regular basis and is always keeping us up to date on our tenants. Especially during this time of uncertainty with Covid 19, she has sent relevant articles and media statements and has reassured us that they are doing everything in their power to obtain a great and fair outcome for us and the tenants. I have a great deal of confidence in Kirsten and Dave from MLV because they have always looked after our best interests.
In my frequent dealings with Kirsten, I have found her to be very friendly and caring, very professional, honest and extremely efficient. She delivers fantastic results and has always gone above and beyond. I often see emails from her the she has sent late at night and over the weekends, she doesn’t stop. Kirsten has a lot of drive and determination, it is very clear that she loves this industry and her job.
Kirsten provides amazing service and reacts very quickly to any actions arising and rectifies them immediately. We were extremely happy with the level of service that she and MLV provide and highly recommend them. Antonietta Juma